Every customer signal,
one source of truth.
Aitelligent unifies tickets, conversations, and call recordings into health scores and churn alerts—so support, success, and renewals work from the same playbook.
Account Signal Stream
Live- Northwind Co.Call mentioned 'cancellation' twice
- Acme Inc.3 high-priority tickets in 48h
- GlobexCSM noted expansion interest
Trusted by post-sales teams at
A platform built for the moment after the sale.
Stop stitching together CRMs, helpdesks, and spreadsheets. Aitelligent is the connective tissue.
Customer Health Scores
Quantify every account with a transparent score blended from product, support, and conversation signals.
Churn Risk Alerts
Catch cancellation language in calls, ticket spikes, and silence patterns before renewals are at risk.
Call Intelligence
Automatically transcribe and analyze success and support calls for sentiment, themes, and action items.
Unified Conversations
Tickets, chats, emails, and calls in one timeline—shared by support, success, and renewals.
Retention Insights
Cohort dashboards, expansion forecasts, and root-cause analysis you can hand to your CFO.
Enterprise Ready
SOC 2 Type II, SSO, granular permissions, and regional data residency out of the box.
Understand every customer, at a glance.
Stop hunting through five tabs to brief a call. Aitelligent gives every teammate the full story in seconds.
One unified account view
Calls, tickets, emails, and notes—stitched into a single timeline for every customer.
Native integrations
Plug into your call recorders, calendars, and ticketing tools in minutes—no engineering required.
AI account summaries
Auto-generated briefs surface what matters before every renewal, QBR, or escalation call.
Dig deeper with Ask AI
Ask any question about an account in plain English and get answers grounded in real conversations.
Ask AI · Globex
LiveTurn scattered conversations into actionable insight.
Focus your team on the customers who can be upsold, are at risk, or need immediate attention—every day.
Today's account priorities
Auto-generatedMonitor health & churn signals
Track health scores, churn risk, expansion intent, and engagement trends across every account in real time.
Structure unstructured data
AI turns calls, tickets, and emails into clean structured fields—pricing concerns, blockers, champions, and more.
Build focused account lists
Filter and segment by any signal to build dynamic lists of who needs attention, who to upsell, and who to save.
Playbooks that run themselves.
Codify your best post-sales motions and let Aitelligent run them every time the signal fires.
Save-Play Workflow
Active- TriggerCall wraps up with negative sentiment
- AISummarize objections + extract action items
- AssignNotify CSM owner with a save-play task
- ScheduleBook exec sponsor follow-up within 5 days
Signal-based workflows
Build playbooks that fire when health drops, sentiment shifts, or a ticket reopens.
Lifecycle triggers
Trigger steps when deals advance, tickets close, calls wrap up, or NPS responses come in.
Auto-assign & remind
Route tasks, reminders, and milestones to the right owner—no more dropped follow-ups.
Projects beside accounts
Launch and track project tasks alongside the account they belong to, all in one place.
Meet customers wherever they are.
True omnichannel support with native integrations across every channel your customers use—unified into one inbox and one customer record.
Connect your entire post-sales team.
Support agents, customer success managers, renewal reps, and leadership all working from the same live signal—no more handoff gaps, no more surprise churn.
- Personalize support with success conversation context
- Drive retention with churn-risk playbooks
- Loop product and finance into the customer truth
Acme Inc. — Account 360°
At Risk · 42From signal to action in three steps.
Connect your stack
Plug into Zendesk, Intercom, Gong, Salesforce, HubSpot, and your product analytics in minutes.
Unify every signal
We normalize tickets, calls, chats, and product events into a single account timeline.
Act on health & risk
Trigger playbooks, alert owners, and personalize support with full customer context.
Intelligence that turns into action
Aitelligent combines customer data with AI-generated summaries, executive-ready insights, and call recaps—so your team moves quickly from "What's going on?" to "Here's what we should do next."
Agents can draft follow-ups in one click or trigger the right Play based on the signals you choose.
- AI account summaries refreshed after every touchpoint
- Executive-ready insights for QBRs & weekly reviews
- Call recaps with action items, risks & next steps
- One-click drafted follow-ups in your tone of voice
- Trigger the right Play from the signals you pick
Usage of v3 reporting dropped 18% over the last 14 days. Two open tickets reference onboarding gaps for new admins. Champion confirmed renewal intent but flagged pricing review for Q3.
Schedule a 30-min admin enablement session and send a tailored v3 reporting walkthrough to the champion.
Bring every customer interaction—safely
Upload customer and client interactions in any format. Aitelligent unifies them with your live channels, then applies enterprise-grade security so your data stays yours.
Drag & drop any customer file
Up to 2 GB per file · Tickets, chats, emails, sheets, docs, notes, recordings
- AES-256 encryption at restEvery file is encrypted before it ever touches storage.
- TLS 1.3 in transitUploads travel over modern, mutually-authenticated TLS.
- PII detection & redactionNames, emails and card numbers are auto-redacted on ingest.
- UK & EU data residencyData stays in-region with GDPR-aligned processing.
- Role-based access controlGranular permissions per workspace, team and customer account.
- Full audit logsEvery view, share and export is recorded and exportable.
Simple pricing, built for post-sales teams
Every plan includes the full Aitelligent platform. Choose the seat count that fits your team.
Pro
For small teamsEverything you need to unify customer signals and act on them.
- Unified account view across calls, tickets & email
- AI-generated account summaries & Ask AI
- Health scores & churn risk signals
- Automated playbooks & workflows
- Omnichannel inbox (Slack, Teams, WhatsApp & more)
- Native call recorder, calendar & ticket integrations
- GDPR-compliant routing in the UK & EU
- Priority email & in-app support
Enterprise
For scaling teamsScale Aitelligent across your entire post-sales organisation.
- Unified account view across calls, tickets & email
- AI-generated account summaries & Ask AI
- Health scores & churn risk signals
- Automated playbooks & workflows
- Omnichannel inbox (Slack, Teams, WhatsApp & more)
- Native call recorder, calendar & ticket integrations
- GDPR-compliant routing in the UK & EU
- Priority email & in-app support
- Dedicated CSM & onboarding
- SSO, audit logs & advanced security
Prices in GBP, exclusive of VAT. Cancel anytime.